Despite our carefully planning, match dates unfortunately may move and then do not fit in with your itinerary. This may be due to changes in television programming or developments in a European Cup or Champions League timetable.
If the fixture is changed unexpectedly and no longer fits within your itinerary:
- We will adjust your travel dates so that you can still attend the game.
- Amendment fees are covered by us, you do not pay anything extra
- However, any additional hotel nights will be charged to you as this will be an extension of your stay.
- If your trip includes a flight, we will only amend the flight that changes because of the match change.
- We cannot change both outward and return flight and for this reason a flight change normally means an extension of your stay. If we change your dates, we cannot guarantee that you will stay at the hotel already reserved for you. Of course we try to maintain your booking in the same hotel and if not possible, we will book a hotel of equivalent quality.
The Rules of the Match Protection Guarantee
- The Match Guarantee only applies before departure and is not valid during your trip. If the game is changed during your stay, the Match Guarantee is not applicable. Your trip is already (partly) used at that time and rebooking at that time is not possible. Please note that the probability of a match change during your stay is extremely unlikely
- FootballBreak.co.uk determines if your travel schedule should be adjusted. We take into account a minimum time of 2.5 hours between scheduled arrival and kickoff of the game.
- As mentioned above, FootballBreak determines whether your travel schedule should be adjusted. Our packages are prepared for regular changes such as a match change from Sunday to Saturday (Spain and Italy). We always take into account an acceptable amount of time of 2.5 hours between your scheduled arrival and the start of the match. The criteria is that you will always be able to travel smoothly to the hotel and then on to the stadium.
How Does this Work in Practice?
In the unexpected event that a fixture is changed we will always contact you. We discuss your options with you to amend your package as required. Where appropriate, we refer you to the Match Protection Guarantee. Modification costs are charged to our account. If your trip needs to be extended, we will only charge for the extra hotel night(s).